What Our Patients Say...
“I left with a smile on my face and while I was there I felt most comfortable and important. Thank you very much”
“A very professional and friendly staff. From the moment I sat down with Erin and started to explain my dilemma I felt acknowledged and heard. Her relaxed yet efficient style put me at ease. I loved choosing my glasses with her….you are doing everything right. Unfortunately, customer service has declined over the years, not here. Everyone I talk to about you are already patients, but if I find one who isn’t, I will highly recommend you.”
“I thought the staff were very proficient in how to achieve great customer service. Every step was well timed and flowed nicely from the initial evaluation to the eye exam to looking at glasses options.”
“Lots of positive energy and enthusiasm in your store. I appreciated the great service and personal attention. The specialists were very patient with my questions and always tried their best to respond fully. I like the ample space too. It allows people to circulate well, and to come and go without jamming into each other. Great location.”
“Very pleased, in fact surprised that I had all the tests done right there and then. Efficient – indeed! Everyone is eager, helpful and willing to Serve. Have been letting my friends know, already.”
“Well done, all procedures fully explained, don’t think there’s anything that I would suggest to change.”
To the pretty blonde Alicia at So. Cowichan Eye – You were very professional, knowledgeable and friendly. Thank you for your patience with picking out a new pair of glasses and contacts and getting your amazing team to help me choose as well. Would highly recommend to friends and family.
“I showed up early and ended up going straight in, was finished when my appointment was to start! Great job guys!”
“I was very pleased with my appointment. I was in on time, test were completed quickly and efficiently by support staff. Dr. Miranda completed my check up and gave me the opportunity to ask and have my questions answered. I appreciate that all staff are friendly yet very professional.”
“I found the environment very pleasant – tastefully decorated, attractive displays & immaculately clean. The staff were both knowledgeable, friendly & made sure that all aspects of the examination were thoroughly explained. The choosing of new eyeglasses was painless thanks to the efficient expertise of the technician. All in all it was a pleasant experience thanks to the professionalism of the staff.”
“I feel reassured by my visit. I was particularly pleased to be informed about the dangers to the eye posed by computer screen glare. I am also looking forward to my dry eye boot camp as I have felt the effects of dry eye increasing exponentially.”
“My husband and I are in our late 70’s and we were some of the first clients at the Cowichan Eyecare, Optometrists Clinic in Duncan. We had the most thorough eye exam we have ever had and the results were discussed in details with the Optometrist. As well our prescription lenses are perfect. All the staff members were most helpful, and very friendly, despite the fact that I was not the easiest of clients to deal with. We will continue to visit this clinic for our vision needs and highly recommend. We give them a five star rating!”
“Dr. Clarke was absolutely fantastic with my daughters. I would recommend her to anyone with young children.”
“Staff is friendly, respectful and professional. The office is well organized and inviting. Lots of stock on hand! Thanks”
“I had an excellent experience at Cobble Hill Eyecare. All staff were friendly & welcoming, professional, confident & thorough. The office was very clean, bright and tastefully decorated and the examination equipment was modern & abundant. A large variety & selection of eye wear was available and nicely displayed throughout the office. Thank you for the time and care you took to ensure my visit was a productive and enjoyable experience. Well done!”
“The visit and services are always top notch! Even when the place is super busy, I am always greeted with a friendly hello and made to feel like I matter. It’s a wonderful clinic with exceptional service. Thanks!”
“All the staff were so friendly! I also love the great selection of frames and sunglasses available. And I was very happy with the promo on contact lenses I purchased. Being able to make an appointment on the weekend or a weekday evening is perfect for those of us who work during the day.”
“There isn’t anything that I can come up with that needs changing. I’ve always been happy when leaving after an appointment with Dr. Miranda. Staff are always polite and helpful even when they are busy. Very happy all around with this office.”
“I am very pleased with the services I received and have every confidence that I am in good hands when it comes to your treating my glaucoma. I will attempt to do my part at home with the regimen prescribed for me.”
“Everyone that I have encountered has been fantabulous!!! It is a very pleasant place to walk into!”
Exceptional Eyecare in Cobble Hill, Duncan, Chemainus, and Lake Cowichan
Cowichan Eyecare offers the most advanced technology in eye health to provide the most comprehensive eye care available. Regular eye exams are crucial to the future wellness of your eyes, regardless of the clarity of your vision or the use of glasses or contact lenses. Here at Cowichan Eyecare, our knowledgeable and personable staff look forward to thoroughly caring for the health of your eyes.
Dr. Trevor Miranda, Dr. Anita Voisin, Dr. Carla Clarke, Dr. Megan Polack, and Dr. Nicki Hewitt provide the Ultimate Eyecare Experience to ensure that you receive the best vision care possible with the latest and most advanced technologies and ocular equipment.
Call or email us to schedule an appointment with our office today, and see how our doctors and staff provide you with the best treatment, advice, and follow-up care.
Meet Our Doctors
A Focus on Technology
Dr. Miranda talks about:
The OCT Scan – The Advanced Tech Eye Exam
Silhouette frames – New at the Duncan location!
We are excited to announce that our Duncan location is now carrying Silhouette frames.
They are truly unique, lightweight glasses – aesthetics and wearer comfort
at the highest level! You can create a look that’s
unique using their 6 points of customization.
Stop in to check out the great new styles!
ULTIMATE EYECARE EXPERIENCE
Your Ultimate Eyecare Experience is not just about what you can read today. At our eye care locations our eye doctors know it's about getting a complete picture of the health of your eyes and related health conditions to ensure your best vision tomorrow.
Are you experiencing any of these symptoms: Dryness, Itching, Burning/Stinging, Watery Eyes, Light Sensitivity, Feeling Like Something is in your Eye, Sandy or Gritty Feeling, Blurred Vision, Difficulty Seeing at Night, Discomfort Wearing Contact Lenses. You might be suffering from Dry Eyes. Click here for more details.
PATIENT REFERRAL PROGRAM
Your referral of your friends and family is the greatest compliment that we can receive. As a token of our appreciation, we will enter your name into a draw for $100 towards sunglasses from our Sunglass Cove, each time a new patient comes to our office on your recommendation.
Your eyes and your appearance: They matter to you. They matter to us.
From the time you enter our office, our friendly trained staff provide you with the most caring and professional care. Our optical team keep up with the newest lens technologies and trends, shopping the international eyewear trade shows and bring only the best frames, lenses, contact lenses, and sunglasses (for our exclusive Sunglass Cove), back here to Vancouver Island.
Our community and children are important to us. We sponsor the Chemainus Theatre Kids Play series, Kerry Park soccer league, high school scholarships, and work with parent’s groups and schools to educate our youth on vision health. We’ve been providing patients from Cobble Hill, Chemainus, Lake Cowichan and Duncan with the finest quality vision care for more than 15 years, with a 100% patient satisfaction guarantee.