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Home » Welcome to Cowichan Eyecare » Read Our Patient Testimonials

Read Our Patient Testimonials

Amazing feedback we received from a patient:

5

"This is by far the most friendly, informative, professionally run place I've been to for eyecare or most health related care. Exceptional people, service, and the most up-to-date equipment. You pay a bit more than at Lenscrafters, for example, but if you can afford it, you get the very best eye exam and the most detailed, relevant advice and guidance, choosing the kind of lenses that suit your work and general life needs." 

Here is Yvonne's story:

Well done

Well done, all procedures fully explained, don’t think there’s anything that I would suggest to change.

- David P. - Nov 2016 

Efficient – indeed!

Very pleased, in fact surprised that I had all the tests done right there and then. Efficient – indeed! Everyone is eager, helpful and willing to Serve. Have been letting my friends know, already.

- Victoria B. - Sept 2016

I appreciated the great service and personal attention.

Lots of positive energy and enthusiasm in your store. I appreciated the great service and personal attention. The specialists were very patient with my questions and always tried their best to respond fully. I like the ample space too. It allows people to circulate well, and to come and go without jamming into each other. Great location.

- Frank B. - Aug 2016

I thought the staff were very proficient

I thought the staff were very proficient in how to achieve great customer service. Every step was well timed and flowed nicely, from the initial evaluation to the eye exam, to looking at glasses options.

- Adrienne C. - Sept 2016

I felt most comfortable and important.

I left with a smile on my face. While I was there I felt most comfortable and important. Thank you very much.

- Marian P. - Dec 2016

I was very pleased with my appointment.

I was very pleased with my appointment. I was in on time, tests were completed quickly and efficiently by support staff. Dr. Miranda completed my check up and gave me the opportunity to ask and have my questions answered. I appreciate that all staff are friendly yet very professional.

- Jennifer W. - May 2016

Definitely the best I’ve seen!

Excellent experience! A well appointed atmosphere, good selection of frames, very professional, knowledgeable staff that quickly put you at ease. Dr Miranda was friendly and very thorough. Definitely the best I’ve seen!

- Janice E. - May 2017

Professional, friendly and courteous

I am always pleased with the care I receive, the explanations I get and the staff from reception right through the office are professional, friendly and courteous. I have been a patient of Dr. Miranda since he opened his first small office in Mill Bay.

- Jennifer W. - May 2017

Great job guys!

I showed up early and ended up going straight in, was finished when my appointment was to start! Great job guys!

- Sophie R. - May 2016

I know where I am going!

Wow! I was definitely in excellent hands at Cowichan Eyecare! Everyone was diligent in making sure I was comfortably looked after and that all tests were completed! Love that I can access my patient file online whenever I need to. I know where I am going each time I have an eyecare issue!

- Christine R. - May 2017

I am very satisfied

I am very satisfied with my visit and the professionalism of the staff.

- Philip B. - June 2017

Great Experience

Great Experience – no pressure at all – made me feel important.

- Michelle N. - June 2017

Would highly recommend to friends and family.

To Alicia at So. Cowichan Eye – You were very professional, knowledgeable and friendly. Thank you for your patience with picking out a new pair of glasses and contacts and getting your amazing team to help me choose as well. Would highly recommend to friends and family.

- Posted in “Spotted in the Cowichan Valley” - Oct 2014

We had the most thorough eye exam we have ever had

My husband and I are in our late 70’s and we were some of the first clients at the Cowichan Eyecare, Optometrists Clinic in Duncan. We had the most thorough eye exam we have ever had and the results were discussed in details with the Optometrist. As well our prescription lenses are perfect. All the staff members were most helpful, and very friendly, despite the fact that I was not the easiest of clients to deal with. We will continue to visit this clinic for our vision needs and highly recommend. We give them a five star rating!

- Alan & Gyda - Mar 2016

I was particularly pleased

I feel reassured by my visit. I was particularly pleased to be informed about the dangers to the eye posed by computer screen glare. I am also looking forward to my dry eye boot camp as I have felt the effects of dry eye increasing exponentially.

- Barbara - Feb 2016

Everyone that I have encountered has been fantabulous!!!

Everyone that I have encountered has been fantabulous!!! It is a very pleasant place to walk into!

- Lynn S. - Jan 2016

I am very pleased with the services I received

I am very pleased with the services I received and have every confidence that I am in good hands when it comes to your treating my glaucoma. I will attempt to do my part at home with the regimen prescribed for me.

- Marie H. - Dec 2015

Very happy all around with this office.

There isn’t anything that I can come up with that needs changing. I’ve always been happy when leaving after an appointment with Dr. Miranda. Staff are always polite and helpful even when they are busy. Very happy all around with this office.

- Melissa W. - Oct 2015

Love the great selection of frames and sunglasses

All the staff were so friendly! I also love the great selection of frames and sunglasses available. And I was very happy with the promo on contact lenses I purchased. Being able to make an appointment on the weekend or a weekday evening is perfect for those of us who work during the day.

- Louise S. - Sept 2015

The visit and services are always top notch!

The visit and services are always top notch! Even when the place is super busy, I am always greeted with a friendly hello and made to feel like I matter. It’s a wonderful clinic with exceptional service. Thanks!

- Sally N. - Aug 2015

My visit was a productive and enjoyable experience.

I had an excellent experience at Cobble Hill Eyecare. All staff were friendly & welcoming, professional, confident & thorough. The office was very clean, bright and tastefully decorated and the examination equipment was modern & abundant. A large variety & selection of eye wear was available and nicely displayed throughout the office. Thank you for the time and care you took to ensure my visit was a productive and enjoyable experience. Well done!

- Melody W. - Jul 2015

Dr. Clarke was absolutely fantastic with my daughters.

Dr. Clarke was absolutely fantastic with my daughters. I would recommend her to anyone with young children.

- Aurora G. - Jul 2015

My whole family are lifetime customers!

This is the only place I will go for my eye care. I can relax knowing the whole staff are completely wonderful at their jobs. Keep up the great work! I have had nothing but outstanding customer service every single time. My whole family are lifetime customers!
- Alisa V. - June 2015

We love to hear feedback from our patients, so feel free to share with us!

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